COVID-19 OFFICE CLOSURE

May 4, 2020- Update for Patients

Dear Patients and Friends,

There is no higher priority for Los Gatos Audiology than the health and well-being of our patients and employees! We are closely following developments and guidance from federal and local authorities. We are committed to continuing to provide valuable and essential services to our patients, however, we are limited by the shelter in place order, (click here to view the full Santa Clara County directive) and our desire to help control the Covid-19 outbreak. We are accepting new patients under these guidelines.

Here is an update of our services as of May 4, 2020

Curbside Drop-off/Pick-up for repairs, modifications, and supplies. We request that you Call our office to set up a time to come by. We ask that you place your device(s) in a bag, envelope, or box with your FULL NAME and PHONE NUMBER. We can clean and check them; make minor repairs or modifications and return them to you in your car. If necessary, we will send them in to the manufacturer and call you when they are ready.

Phone/E-mail Orders: Please call or email if you need any supplies such as wax guards/filters, batteries, or domes mailed to you or for curbside pickup.

Telehealth Appointments: Do you have questions about hearing loss or your hearing aids? We would be happy to schedule a telephone or video appointment.

Urgent, In-office Appointments are available by appointment only; for emergencies such as sudden hearing loss (with your doctor’s referral). Patients will not be allowed in the office without face masks/covering.

Please CALL or EMAIL us in advance to arrange any of the above services. Please include the best phone number and the best time to reach you.

We are accepting new patients.

Stay safe and be well. We look forward to seeing you in person again soon!

Sincerely,

Dr. Christine Throm, Au.D. and Los Gatos Audiology staff